IMPACT
Transforming healthcare and dental organizations through people, process, leadership, and innovation—turning
real-world experience into measurable results.
Transforming healthcare and dental organizations through people, process, leadership, and innovation—turning real-world experience into measurable results.
SPEAKERÂ Â Â Â Â Â AUTHORÂ Â Â Â Â Â PODCAST HOSTÂ Â Â Â Â Â EXECUTIVE
SPEAKERÂ Â Â Â AUTHORÂ Â Â Â PODCAST HOSTÂ Â Â Â EXECUTIVE
YEARS IN HEALTHCARE
25+
PHYSICIANS & DENTAL
PROVIDERS IMPACTED
2700+
Building Strategies That Deliver Results
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Revenue Cycle Mastery: From Leakage to Leverage
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Hiring Right: Building Teams That Drive Practice Performance
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The Revenue Advantage: Systems That Grow Practices
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Building & Implementing SOPs for Dental and Medical Organizations
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The Revenue Advantage Intensive Workshop
Powerful presentations that inspire action, challenge assumptions, and deliver practical strategies that resonate long after the conference concludes.
FROM THE FRONT LINES
TO THE MAIN STAGE
Cissy Mangrum, MBA, CMPE, CPC, CDC, is a healthcare executive, speaker, author, and revenue cycle strategist with more than
25 years of experience helping medical and dental organizations strengthen operations, financial performance, and leadership.
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Having worked alongside more than 2,700 physicians and dental providers across the United States, Cissy brings something different to the stage: experience from inside the work. She combines
real-world leadership, operational strategy, and practical execution to help audiences move beyond ideas and take action.
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Whether delivering a keynote, leading a workshop, or challenging conventional thinking, Cissy's goal is simple: give people something they can use when they walk back into their organization.
WEBINARS
Interactive virtual experiences that transform complex topics into engaging, actionable learning for teams and organizations of any size.
BREAKOUTS
Collaborative sessions that encourage participation, problem-solving, and meaningful discussion while delivering practical takeaways attendees can implement immediately.
Cissy Mangrum, MBA, CMPE, CPC, CDC, is a healthcare executive, speaker, author, and revenue cycle strategist with more than
25 years of experience helping medical and dental organizations strengthen operations, financial performance, and leadership.
Â
Having worked alongside more than 2,700 physicians and dental providers across the United States, Cissy brings something different to the stage: experience from inside the work. She combines
real-world leadership, operational strategy, and practical execution to help audiences move beyond ideas and take action.
Â
Whether delivering a keynote, leading a workshop, or challenging conventional thinking, Cissy's goal is simple: give people something they can use when they walk back into their organization.
THE EXPERIENCE
The Hidden Pulse with Cissy is where Cissy sits down with the real people driving healthcare forward, pulling back the curtain on their stories, their challenges, and the insights that only come from years in the field. The show goes beyond the clinical and the operational to find the pulse that keeps healthcare human.
THE HIDDEN
PULSE
FREE
Join a growing community of healthcare and dental leaders dedicated to learning, innovation, and operational excellence.
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As a PULSE INSIDER, you'll receive exclusive access to Premium Newsletters, notifications when new Hidden Pulse podcast episodes and articles are published, early access to new resources and downloads, and updates on upcoming speaking events and webinars.
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Practical insights. Real-world strategies. Delivered directly to your inbox.
BECOME A PULSE INSIDER!
COMING
FALL 2026!
THE REVENUE
ADVANTAGE
How Healthcare and Dental Leaders Stop
Revenue Leakage and Protect Their Margin
Revenue doesn't begin with a claim—and revenue leakage doesn't begin in billing. The Revenue Advantage challenges leaders to see revenue cycle for what it really is: an interconnected operational ecosystem shaped by people, process, technology, and decisions across the organization.
Coming to Amazon Fall 2026